Service
Fastway Business Solutions in Essex
Service
Fastway Business Solutions
Fast Response Times
Affordable Repairs
Free over the Phone Support
Free Machine Replacement
Fast Response Times
Affordable Repairs
Free over the Phone Support
Free Machine Replacement
Each of our Ricoh machines come with a guaranteed service contract, however, you can also contact us if don’t have a contract. With our rentals and leases, you will be covered for parts and toners, and have the option of taking advantage of our automated toner ordering service.
Each of our Ricoh machines come with a guaranteed service contract, however you can also contact us if don’t have a contract. With our rentals and leases, you will be covered for parts and toners, and have the option of taking advantage of our automated toner ordering service.
If you identify a fault with your machine, here’s what to do:
Step 1 - Call or email us
Call 0333 1210339 or email info@fastwaybusinesssolutions.co.uk. We aim to get back to you within one hour of receiving your message.
Step 2 - Free over the phone support
Our experienced engineers will try their best to identify the problem over the phone quickly and efficiently.
Step 3 - Onsite assessment
If we can’t fix the problem over the phone, we will arrange an on-site visit, bringing along a wide range of consumable parts to fix your machine.
Step 4 - Order parts
If you need a specialist part that we don’t have in stock at the time, we will order this for you.
Step 5 - New machine
In the unlikely event that your machine cannot be repaired, we will replace it free of charge.
Step 1: Call or email us
Call 0333 1210339 or email info@fastwaybusinesssolutions.co.uk. We aim to get back to you within one hour of receiving your message.